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Shipping Information

Where does My Nawal deliver to?

My Nawal offers worlwide shipping. Please contact us if your country does not appear on the list when you select the shipping country for your order.

How long will it take for my order to arrive?

Deliveries to Spain take approximately 2 to 3 working days (excluding the time needed to process and prepare your order).

Deliveries to other countries take between 7 an 15 working days.

Shipping costs

Free shipping on orders over 100€ for deliveries to Spain (the Mainland and the Balearic Islands) . For orders totalling less than 100€, the shipping cost is 5€.

The shipping cost for deliveries to other countries will be confirmed when you select the delivery method for your order.

Please be aware that My Nawal is not responsible for any additional customs fees, duties or taxes that your country may charge.

Delivery process

In deliveries in Spain and other countries of the European Union, if the delivery cannot be completed because the recipient is absent, the delivery company will contact you to coordinate another delivery time. A maximum of three attempts will be made. If delivery of the order is still not possible, we will contact you directly to arrange another delivery, in which case any associated additional costs will be borne by the customer.

For deliveries in other countries, the package will be delivered at the UPS Access Point closest to the shipping address.